Has this blog be of help to you?

Thursday 14 November 2013

Furious father who complained to Tesco that £470 iPad was actually a box filled with clay was ARRESTED - before being cleared

Report from daily mail reported a businessman sold a lump of clay instead of an iPad by Tesco was arrested on suspicion of fraud when he complained to the supermarket giant.

Colin Marsh, 47, paid £470 for the Apple tablet computer in Whitstable, Kent, as a Christmas present last year for his young daughters - but he opened the box to find it contained three lumps of clay.

The father, who runs two bakeries, immediately took it back to the store for a refund - but instead of reimbursing him, Tesco staff became suspicious and reported him to Kent Police.

A businessman sold a lump of clay instead of an iPad by Tesco was arrested on suspicion of fraud when he complained to the supermarket giant.

Colin Marsh, 47, paid £470 for the Apple tablet computer in Whitstable, Kent, as a Christmas present last year for his young daughters - but he opened the box to find it contained three lumps of clay.

The father, who runs two bakeries, immediately took it back to the store for a refund - but instead of reimbursing him, Tesco staff became suspicious and reported him to Kent Police.

Mr Marsh, who has since got his money back, said: ‘You just can’t treat people like that. It’s absolutely disgusting. I couldn’t believe it when I saw what was inside the box.

'Maddie was devastated. I took it back to Tesco, but they said they couldn’t give me a refund and would need to carry out an investigation.
Three lumps of clay: Tesco staff became suspicious and reported Mr Marsh to Kent Police

Three lumps of clay: Tesco staff became suspicious and reported Mr Marsh to Kent Police

‘Two days later, I got a call at about 8pm from the police asking if I could come down to the station to answer some questions. I just thought they wanted to know what had happened.

‘But the next thing I know I’m being bundled into a cell. I was in there for three hours. It was then they told me the iPad had been activated in my name. I just thought “how can that possibly be?”

‘It didn’t make any sense. I’ve run my own successful businesses for 22 years, and I own my own house. Why would I want to scam Tesco out of a £470 iPad? I wouldn’t want anyone else to go through what my family and I have.’

Mr Marsh, who is married to hairdresser Sam, 45, bought the iPad just before Christmas last year. He went back to complain on Boxing Day but was told staff needed to ‘investigate’.

Police then called him and he voluntarily attended Whitstable police station on December 28 where officers claimed the iPad had been registered to him.

Mr Marsh remained on bail until February 14 when the missing tablet was found registered in Wales.

A Tesco spokesman said: ‘We were very disappointed to learn that the product we sold to Mr Marsh had been tampered with.

'We would of course never knowingly have sold it to Mr Marsh and we apologise sincerely for the problems this has caused him.

We immediately launched an internal investigation into how this happened and shared the information we gathered with the police, which we believe was the right thing to do.

'You just can’t treat people like that. It’s absolutely disgusting'

Colin Marsh

‘The police investigation and the actions they took are a matter for the police.’

A Kent Police spokesman said: ‘Mr Marsh was arrested on suspicion of fraud following information that the iPad in question had apparently been registered in his name at some time between 21 and 24 December 2012.

‘This was investigated and as soon as it became clear that Mr Marsh had not committed any offences, his bail was cancelled and he was informed police would not be taking any further action against him.’

No comments: